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The
functions of Monitoring & Inspection at various levels shall be
defined for proper coordination and effectiveness.
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The
Inspection Offices shall serve as check on field
activities.
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Superior
Offices i.e Head Office & Zonal Office shall be responsible for
providing guidance and assistance under Functional Specialization
Programme to improve professional working of Inspection
Teams.
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Superior
Offices shall monitor and evaluate Inspection Plans and Inspection
Reports of subordinate offices.
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Regional
Head being Incharge of field officers responsible for checking books
of accounts of the employer shall monitor their activities and
exercise effective control to ensure complete adherence to laws,
rules and regulations (Section 12, SRO-761/I-80 dated
19th July 1980 and instruction issued by the Institution
from time to time.
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Inspection
Department at Head Office shall assist Operation Division in
collaboration with Research Wing to build standard criteria for
selection of cases for Inspection.
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Parameters
for employment of Insured Persons shall be standardized on the basis
of reports from Zonal Committees.
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In
cases of Registration under Section 12(3) of the EOB Act-1976,
proper evidence shall be recorded, confronted and evaluated before
passing proper order.
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Reasonable
%age of the orders under Section 12(3) shall be inspected and
technically evaluated by Zonal Inspection Teams to provide guidance
and point out cases of connivance/negligence/undue harassment for
appropriate disciplinary action.
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Zonal
Monitoring & Inspection Teams shall inspect Regional Offices to
check maintenance of record, enforcement of Law, Rules &
Regulations, maintenance of registers, adherence of operation and
automation plan, speed and maintenance of payment of benefits,
reconciliation of contribution and payment of benefits with banks,
recovery of arrears, accuracy of data-base constructed through Map
Survey, utilization of information etc.
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Complaints
regarding field operation shall be investigated by Head Office
Inspection Team marked by the Chairman and by Zonal Inspection Teams
marked by Director General (Operations)/Zonal Head.
